148 products
Cicalfate+ Intensive Skin Restorative Serum
P0007949
Regular price CHF 32.55An innovative, barrier-restoring serum powered by two dermatologist grade ingredients Pro-Vitamin B5 and TRP-Regulin™ to restore and strengthen the skin barrier while providing protection from daily aggressors. Clinically demonstrated to help restore skin’s barrier in one day. Suitable for all skin types including even the most sensitive skin.
Product Benefits
- Helps restore the skin barrier in 1 day
- Immediately soothes tightness and discomfort common with dehydrated skin
- Promotes skin restoration while preserving skin's natural barrier
How To Use
Use the pipette to apply a few drops to the face, neck and eye area in the morning and evening before your usual skin care routine.
Clinical Results
- Helps restore the skin barrier in 1 Day
- Immediately and durably soothes feelings of tightness and discomfort associated with dryness
- Lastingly reinforces the skin's protective barrier while strengthening the skin barrier in 3 weeks
- Moisturizes for 24 hours
Key Dermatological Ingredients
TRP-REGULIN™:
Helps reduce skin sensitivity and soothes sensations of discomfort.
PRO-VITAMIN B5:
Effectively strengthens and hydrates the skin barrier.
AVENE THERMAL SPRING WATER:
Clinically proven by 150+ studies to soothe, soften and calm the skin.
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.

XeraCalm A.D Lipid-Replenishing Balm
P0007101
Regular price CHF 39.87Lipid-replenishing balm nourishes, soothes and calms dry, itchy skin prone to atopic dermatitis and eczema. Helps rebalance microbiome while supporting skin's defense system for a healthy skin. Safe for entire family.
Product Benefits
- Airless pump keeps balm safe for its entire use without any preservatives
- Helps maintain skin's natural microbiome for healthy skin environment
- Seals in moisture and restores skin's barrier for 48-hour hydration
How To Use
After cleansing with XeraCalm A.
D Lipid-Replenishing Cleansing Oil, apply 1-2 times daily to very dry areas of the face and/or body.AM/PM
Clinical Results
- The average time for itching to disappear is 5 days
- 50% reduction of skin dryness in early as 7 days
- +60% improvement in quality of sleep in 7 days
- 89% reported excellent compliance and tolerance
Key Dermatological Ingredients
I-MODULIA:
Postbiotic complex from Avène Thermal Spring Water calms itching* while supporting skin's defense system
CER-OMEGA:
Derived from evening primrose and rich in omega-6 to nourish, hydrate and help restore skin's barrier
AVENE THERMAL SPRING WATER:
Clinically shown by 150 studies to soothe, soften and calm the skin
STERILE COSMETICS:
Allows formula to be free of preservatives, parabens and fragrance with its patented airless packaging
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
XeraCalm A.D Lipid-Replenishing Cream
P0007079
Regular price CHF 39.87Lipid-replenishing cream nourishes, soothes and calms dry, itchy skin prone to atopic dermatitis and eczema. Helps rebalance microbiome while supporting skin's defense system for a healthy skin. Safe for entire family.
Product Benefits
- Airless pump keeps cream safe for its entire use without any preservatives
- Helps maintain skin's natural microbiome for healthy skin environment
- Seals in moisture and restores skin's barrier for 48-hour hydration
How To Use
After cleansing with XeraCalm A.
D Lipid-Replenishing Cleansing Oil, apply 1-2 times daily to dry areas of the face and/or body.AM/PM
Clinical Results
- The average time for itching to disappear is 5 days
- 50% reduction of skin dryness in early as 7 days
- +60% improvement in quality of sleep in 7 days
- 89% reported excellent compliance and tolerance
Key Dermatological Ingredients
I-MODULIA:
Postbiotic complex from Avène Thermal Spring Water calms itching* while supporting skin's defense system
CER-OMEGA:
Derived from evening primrose and rich in omega-6 to nourish, hydrate and help restore skin's barrier
AVENE THERMAL SPRING WATER:
Clinically shown by 150 studies to soothe, soften and calm the skin
STERILE COSMETICS:
Allows formula to be free of preservatives, parabens and fragrance with its patented airless packaging
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Milk Cleanser
P0006962
Regular price CHF 17.90Milk Cleanser is now new and improved, featuring 98% ingredients of natural origin and eco-designed packaging.
A non-greasy, no-rinse cleanser that hydrates and soothes dry to very dry, and sensitive skin while removing makeup, dirt and oil. The melting texture leaves skin feeling soft, smooth and supple without feeling greasy.
*Packaging may vary in color or design elements but the formula is the same.
Product Benefits
- Leaves skin soft, smooth and supple
- Removes makeup, dirt, oil and pollutants that can stick to skin
- Waterless cleanser helps restore skin barrier and softens skin
How To Use
Apply in the morning and evening to dry face and eyes with a cotton pad, or with fingertips, in a gently circular motion.
Gently remove excess with a cotton pad.
Follow with Gentle Toner and/or spray a fine mist of Avène Thermal Spring Water.
Key Dermatological Ingredients
AVÈNE THERMAL SPRING WATER
Clinically shown by 150 studies to soothe, soften and calm the skin
GLYCERIN
Improves skin hydration
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
RetrinAL CERAMIDE Lipid-Replenishing Balm
P0006960
Regular price CHF 61.84A lipid-replenishing, firming balm that visibly reduces the appearance of wrinkles, hydrates and defines the facial contour. Ideal for dry, mature skin.
Product Benefits
- Helps replenish lipids to intensely nourish and provide 48 hours of hydration
- Visibly reduces the appearance of fine lines and wrinkles
- Helps restore the skin barrier
Clinical Results
- 100% noticed smoothed, plumped & nourished skin
- 97% noticed smoothed skin
- 93% noticed skin firmness
- 92% noticed improved skin density
Key Dermatological Ingredients
BAKUCHIOL
A plant-derived alternative to retinol, helps correct visible signs of aging and helps define facial contour
NIACINAMIDE
A Vitamin B3, helps strengthen the skin barrier and supports the skin's 3 essential lipids: ceramides, cholesterol and omegas
CERAMIDE COMPLEX
Essential to the skin barrier, nourishes and hydrates intensely and helps restore skin barrier
AVENE THERMAL SPRING WATER
Clinically shown by 150 studies to soothe, soften and calm the skin
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Hydrance AQUA-GEL Hydrating Aqua Cream-in-Gel
P0005522
Regular price CHF 32.55All-in-one hydration powerhouse can be used as a daily moisturizer, overnight mask and along the eye contour. Fortify skin's natural moisturizing and protective barrier leaving skin intensely hydrated, dewy and smooth.
Clinical Results
- +108% boost in hydration
- +29% boost in antioxidant protection
Key Dermatological Ingredients
COHEDERM:
Patented lipidic trio that helps restore cohesive barrier and prevent water loss
HYDRATION- BOOSTING MICROSPHERES:
Capture and store Avène Thermal Spring Water for time-released hydration
AVENE THERMAL SPRING WATER:
Clinically shown by 150 studies to soothe, soften and calm the skin
DEXTRAN SULFATE + PRE-TOCOPHERYL:
Provide free radical and pollution defense while helping to detoxify skin
HYALURONIC ACID:
Hydrates and visibly plumps and smoothes skin
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avene Redness Expert Soothing Moisturizing Concentrated Cream (30mL)
P0007951
Regular price CHF 34.18An intensive redness-prone skin solution co-developed with dermatologists to help reduce appearance of visible redness, soothe sensations of overheating while hydrating skin for 24 hours to restore skin comfort. Fragrance-free & formulated with respect for sensitive, reactive skin.
Key Ingredients:
- ANGIOPAUSINETM: Backed by 3 years of research, this patented innovation, derived from Milk Thistle, helps reduce visible redness
- AVENE THERMAL SPRING WATER: Rich in postbiotic microflora to calm and soothe skin; clinically backed by 150 studies so soothe, soften and calm skin
How to use: Apply the cream twice a day to the face and neck. Efficacy tested with 2 applications per day. Avoid Contact with eyes. For external use only.
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avène Hyaluron Activ B3 Renewal Firming Cream (50 mL)
P0007165
Regular price CHF 32.55A science-backed innovation that leverages 6% Niacinamide and two concentrations of Hyaluronic Acid to help address visible signs of aging for restored strength and elasticity. Clinically proven to restore a firmer and more radiant complexion.
Key Ingredients:
- Niacinamide
- Hyaluronic Acid
- Thermal Spring Water
How To Use: Apply alone or after your serum to the face, neck and décolleté. Can be used in the morning and/or evening, or as a makeup base.
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avene Revitalizing Nourishing Cream (50 mL)
P0005559
Regular price CHF 34.18Restore and replenish with the new and improved rich formula of Avene Revitalizing Nourishing Cream. Skin is immediately infused with lipids while moisture loss is blocked to improve dull and sensitive skin. With a powerful antioxidant complex of fruit extracts and vitamin E, free radicals are eradicated. You’ll find soft, glowing, purely revitalized skin that gets stronger with every use and retains an air of calm regality.
Benefits:
- Restores skin’s natural barrier
- Protects skin from free radical damage
- Soothes, softens, and calms skin
- Turns dull skin into vibrant and beautiful skin
How To Use: Apply morning and/or evening on the face and neck after cleansing the skin.
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avène Hyaluron Activ B3 Concentrated Plumping Serum (30 mL)
P0007166
Regular price CHF 32.55Avène’s Hyaluron Activ B3 Concentrated Plumping Serum works to enrich skin with a veil of hydration and is formulated to promote skin that appears plumped and visibly smoother. Made up of 94% natural origin ingredients, the serum is suitable for sensitive skin types.
The formula is infused with 6% niacinamide which helps to smooth the look of skin with soothing benefits. 1.5% hyaluronic acid enriches the skin with nourishment for a plumper appearance and visibly minimises fine lines. At the core, Avène’s Thermal Spring Water delivers intense hydration and boosts the look of skin’s suppleness.
How To Use: Apply serum in the morning and/or evening. Dispense 1 to 2 drops evenly to cleansed face, eye contour, neck and neckline.
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Eminence Mangosteen Revitalizing Mist (125 ml)
4128
Regular price CHF 31.73Escape to paradise with every spritz of this invigorating facial mist. A dreamy combination of antioxidant-packed mangosteen, energizing ribose and pore-refining red clover work in perfect harmony to revitalize the skin.
- Vegan
- Nut Free
- Gluten Free
How To Use:
Cleanse skin and apply one to two sprays onto face and neck or apply with a cotton pad, avoiding the eye area. Leave on. Re-apply anytime during the day for a lift and to refresh the complexion.
Key Ingredients:
- Mangosteen: An antioxidant-rich super fruit that helps the appearance of skin and minimizes the look of environmental stress, all while promoting natural radiance
- Red Clover Flower Extract: Refines and improves skin tone to minimize pore size
- Ribose (from Corn Seeds): Promotes the appearance of smoother and revitalized skin
Results:
- Skin feels energized
- Skin appears replenished with potent antioxidants
- Pores are minimized
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avene XeraCalm Nutrition Shower Cream (500 mL)
P0007134
Regular price CHF 26.04This lightly scented, high-tolerance daily care cleanses and moisturizes in one step to soothe the dry to very dry sensitive skin of the whole family. This creamy shower gel, with 99% naturally derived ingredients, is enriched with moisturizing and nourishing agents. Its creamy, soap-free texture, with a neutral pH for the skin and delicate fragrance, offers skin comfort and a pleasant experience of use. It foams on application and does not cause stinging in the eyes or on external sensitive areas of the body. Benefits from an ecologically responsible approach.
How to Use
Apply on the wet skin of the face and/or body in the form of a gentle massage. Rinse thoroughly.
Key Ingredients:
Vene thermal spring water (avene aqua), glycerin, water (aqua), coco-glucoside, sodium cocoyl glutamate, algin, citric acid, fragrance (parfum), glyceryl oleate, glycol distearate, helianthus annuus (sunflower) seed oil (helianthus annuus seed oil), hydrogenated vegetable glycerides citrate, niacinamide, silybum marianum seed oil, sodium benzoate, tocopherol, xanthan gum
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avene XeraCalm A.D Lipid-Replenishing Balm
P0004846
Regular price CHF 39.87XeraCalm A.D Lipid-Replenishing Balm (400 mL) nourishes, soothes and calms dry, itchy skin. Approved by the National Eczema Association to help rebalance the microbiome while supporting skin's defense system for a healthy skin. Safe for the entire family including newborns.
Benefits
- Airless pump keeps balm safe for its entire use without any preservatives
- Helps maintain skin's natural microbiome for healthy skin environment
- Seals in moisture and restores skin's barrier for 48-hour hydration
How to Use
After cleansing with XeraCalm A.D Lipid-Replenishing Cleansing Oil, apply 1-2 times daily to very dry areas of the face and/or body. AM PM
Key Ingredients
I-MODULIA:
Postbiotic complex from Avène Thermal Spring Water calms itching* while supporting skin's defense system
CER-OMEGA:
Derived from evening primrose and rich in omega-6 to nourish, hydrate and help restore skin's barrier
AVENE THERMAL SPRING WATER:
Clinically shown by 150 studies to soothe, soften and calm the skin
STERILE COSMETICS:
Allows formula to be free of preservatives, parabens and fragrance with its patented airless packaging
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avene XeraCalm A.D Lipid-Replenishing Cleansing Oil (400 mL)
P0007396
Regular price CHF 27.67New and improved! More nourishing, biodegradable formula. Gentle face, body and scalp cleansing oil helps balance the skin’s microbiome while restoring the skin barrier. Soothes and hydrates dry, itchy skin and protects against the drying effects of water. Can be used during flare-ups.
Benefits
- Oil seals in moisture and helps protect against drying effects of water
- Helps restore skin's protective barrier while soothing skin
- Suitable for all ages, including newborns. For cleansing face, body and scalp
How to Use
In the shower, lather in hands before applying to the skin. In the bath, pour the equivalent of 5 pumps into running bath water. Rinse and gently pat dry. Follow with XeraCalm A.D Lipid-Replenishing Cream for very dry skin or XeraCalm A.D Lipid-Replenishing Balm for severely dry skin. AM/PM
Key Ingredients
I-MODULIA:
Postbiotic complex from Avène Thermal Spring Water calms itching* while supporting skin's defense system
CER-OMEGA:
Derived from evening primrose and rich in omega-6 to nourish, hydrate and help restore skin's barrier
AVENE THERMAL SPRING WATER:
Clinically shown by 150 studies to soothe, soften and calm the skin
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avene XeraCalm NUTRITION Moisturizing Balm
P0007135
Regular price CHF 34.18Clinically proven to intensely nourish and hydrate skin for up to 48 hours while strengthening the skin barrier and replenishing essential ceramides to provide ultimate comfort and protection against dryness, tightness, and flakiness.
Benefits
- Clinically proven to intensely nourish & hydrate the skin for up to 48 hours
- Helps restore skin's protective barrier while soothing skin
- Nourishing, balm texture that quickly moisturizes and replenishes lipids
How to Use
Apply a generous amount 1-2 times a day after cleansing skin. For external use only.
Key Ingredients
MILK THISTLE OIL:
Boosts ceramide synthesis to support skin barrier health to lock in moisture and combat skin dryness
NIACINAMIDE:
Helps strengthen the skin barrier and supports the skin’s 3 essential lipids: ceramides, cholesterol and omegas to promote a healthy skin barrier
AVENE THERMAL SPRING WATER:
Clinically shown by 150 studies to soothe, soften and calm the skin
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avene Hydrance BOOST Concentrated Hydrating Serum (30 mL)
P0007700
Regular price CHF 31.73A lightweight, thirst-quenching water-gel serum that instantly provides skin with a boost of intense hydration while replenishing natural moisture levels to provide long-lasting hydration for 48 hours.
Benefits
- Provides up to 48 hours of intense hydration.
- Soothes tightness and discomfort common with dehydrated skin.
- Helps restore skin's protective barrier while soothing skin.
How to Use
Use as a daily hydration booster serum morning and/or evening. Dispense 1 to 2 drops and apply evenly to cleansed face, eye contour, neck and neckline. AM/PM.
Key Ingredients
HYALURONIC ACID:
The holy grail of hydration, it instantly hydrates and visibly plumps the skin.
VITAMIN B3:
Brightens and deeply hydrates skin for a soft, smooth dewy complexion.
NMF BOOSTER:
Boosts the hydration factors naturally present in skin to retain moisture.
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avene Cleanance ACNE Medicated Clearing Gel Cleanser (200 mL)
P0007361
Regular price CHF 17.09A 2% Salicylic Acid cleanser expertly formulated to remove excess oil and help clear acne blemishes, blackheads and whiteheads while maintaining a healthy skin barrier.
Benefits
- Deep cleansing action gently removes impurities without stripping the skin
- Helps minimize the trigger for excess oil production
- Helps restore skin barrier
How to Use
Apply morning and evening onto wet skin. Gently massage into a damp face in small circular motions avoiding the eye area. Rinse thoroughly, then dry. Use twice daily. Ideal for acne-prone skin types.
Key Ingredients
SALICYLIC ACID:
Gently exfoliates skin, clears clogged pores and helps prevent acne for a clearer-looking complexion.
LACTOBACILLIUS FERMENT LYSAS:
Preserves the balance and diversity of the skin microbiota.
BLEND OF BETAINE & SACCHARIDE ISOMERATE:
Mitigates irritation especially against surfactant damage while improving water retention in the skin.
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avene Hydrance Rich Hydrating Cream (40 mL)
P0005659
Regular price CHF 32.55Rich, creamy moisturizer restores natural moisture reservoirs, provides 24-hour hydration leaving skin immediately refreshed & radiant. Smoothness and luminosity are restored and fine dehydration lines are minimized.
Benefits
- Helps prevent water from evaporating from the skin
- Restore skin's moisture reservoir for 24 hours of hydration
- Soothes tightness & discomfort common with dehydrated skin
How to Use
Apply in the morning and evening after cleansing. AM PM. Daily. Ideal for Dry skin.
Key Ingredients
COHEDERM:
Patented lipidic trio that helps restore cohesive barrier and prevent water loss.
HYDRATION- BOOSTING MICROSPHERES:
Capture and store Avène Thermal Spring Water for time-released hydration.
AVENE THERMAL SPRING WATER:
Clinically shown by 150 studies to soothe, soften and calm the skin.
SHEA BUTTER:
Moisturizes and nourishes skin.
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Aveda Botanical Kinetics Intense Hydrator (1 o.z.)
AYA1010000
Regular price CHF 47.20Discover plant-powered skin care with clinical results. 98% naturally derived* vegan, cruelty-free serum instantly restores skin’s optimal moisture levels, minimizes the appearance of fine dry lines, and restores skin's protective lipid barrier to help maintain moisture levels throughout the day.
Cactus Fruit: Famous for retaining water, this powerful plant helps support skin’s moisture barrier. Over 10,000 stem cells are infused into each serum to boost skin’s own moisture retention.
Plant-Derived Hyaluronic Acid: Derived from bio-fermentation, plant-derived hyaluronic acid molecules of various weights breakdown at different speeds to instantly plump skin at the surface and maintain moisture levels over time.
How to Use:
Apply a.m. and p.m. before moisturizing.
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Aveda Rosemary Mint Hand and Body wash (8.5 fl. oz)
A1XG010000
Regular price CHF 24.41How to use: Wet hands and work into a creamy lather. Apply to wet skin. When finished cleansing, rinse thoroughly.
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Rosemary Mint Body Lotion (6.7 fl. oz.)
A1XC010000
Regular price CHF 30.11Awakens the senses with an invigorating aroma of certified organic rosemary and peppermint with other pure flower and plant essences.
• Imparts a cool, refreshing sensation
• Softens and soothes
• Mind- and body-invigorating aroma
• Boosts skin's moisture barrier
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Eminence Organic Skin Care Mangosteen Gel Moisturizer 2 fl. oz
2129
Regular price CHF 56.15Reveal a photo-ready complexion with this lightweight gel-cream moisturizer. This unique pore-minimizing, hydrating formula begins as a dewy gel then beautifully melts into the skin for a smooth, matte finish. For best results, layer over the Mangosteen Daily Resurfacing Concentrate.
Apply a layer over the entire face and neck area and leave on. For a lighter application, mix a small amount of product in your hands with a few drops of water. For extra hydration, apply a thicker layer in dry areas.
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avene Cleanance Concentrate Blemish Control Serum (30 mL)
P0005934
Regular price CHF 29.29Avène's Cleanance Concentrate Blemish Control Serum is a clarifying serum that targets problematic, blemish prone skin and helps reduce the appearance of blemishes and excess oil. Lightweight with a water-gel texture, this serum is formulated with a powerful combination of comedoclastin and Avène Thermal Spring Water to target the appearance of blemishes at every stage, minimize excess oil and soothe and soften the skin for a calmer, clearer and shine-free complexion.
How To Use: Apply morning and night after using cleanser.
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.
Avène Cicalfate+ Restorative Protective Cream (100 mL)
P0005530
Regular price CHF 34.18Rich, nourishing skin barrier cream leverages a unique postbiotic extract to promote a healthy microbiome ideal for skin restoration. Safe for infants, children and adults.
CLINICAL RESULTS
Helps restore skin barrier 4X faster , 80% reduction in skin discomfort after 48 hours
- Helps restore and promote an optimal environment for skin recovery
- Helps maintain proper hydration levels for skin restoration
- Promotes skin restoration while preserving skin's natural barrier
SHIPPING POLICY
PLEASE NOTE:
The Shipping Policy below applies only to Online Retail Customers buying on balensispa.com.
SHIPPING POLICY
We offer free shipping on all orders within the United States. There is no minimum order required to qualify for free shipping.
When your order is processed, we will send you an order confirmation email.
When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.
Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
SHIPPING EXCLUSIONS
We do not currently offer shipping to locations outside the United States (note: we do not ship beyond mainland United States, except for Hawaii and we don’t ship to APO/FPO addresses).
If you are located outside the United States, please contact info@balensispa.com and we would be happy to provide you with information.
SHIPPING INTERNATIONAL
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Recipients of international shipments may be subject to import taxes, fees, and customs duties, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country. The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
* Please note that we are unable to refund the original shipping cost, and you will be responsible for the shipping cost of the return.
RETURNS POLICY*
Buyer will be responsible for the shipping cost of returning them
Within the First 7 Days*
Return any unused product for a prompt, courteous exchange.*
After 7 Days*
Return any unused product for a prompt, courteous exchange, less a 20% restocking fee.
After 10 Days*
Items shipped to www.balensispa.com after 10 days will not be accepted for exchange or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. www.balensispa.com will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours.
-
* Items must be in new condition, appropriate for resale.